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Help & FAQ

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GENERAL QUESTIONS

Q: What is TaclobanHotels.com?
A: TaclobanHotels.com is the best place to find hotel recommendations in and around Tacloban City in the Philippines.



Q: How can I suggest an improvement or report a bug for the TaclobanHotels website?
A: We appreciate hearing from you about how we can make improvements to the TaclobanHotels website. To submit feedback click on the "Contact Us" link on the bottom of any page or click HERE.

WRITING AND SHARING REVIEWS

Q: What makes a great review?
A: A great review is one that helps your friends and colleagues make a more informed purchase decision. Areas that are important to include in your review include cleanliness of the facility, the friendliness of the staff, the price compared to the quality of the hotel,  condition of room, customer service, quality of dining, available facilities as well as your overall opinion.



Q: Can I add a new hotel to TaclobanHotels.com if I want to review a hotel that does not appear in the Reviews search results?
A: Yes. To post a hotel review, click on the "Contact Us" link on the bottom of any page and enter the name of the hotel you want to review along with some information of that specific hotel.

Or you can use our HOTEL-SUBMISSION-FORM, just complete the form and send it to us. Of course you can also add additional information not mentioned in our form.

goto: HOTEL-SUBMISSION-FORM

Q: What if I had a bad experience? Can I say something negative?
A: Sure, as long as you are respectful and accurate. The most important thing is that you are truthful in your review at the same time as being respectful of others.



Q: Does TaclobanHotels ever remove reviews?
A: TaclobanHotels rarely removes reviews. However, in some cases a member of the TaclobanHotels team will remove a review when we are made aware of certain situations, especially those that violate TaclobanHotels.com's Terms of Service.

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Contact your city officials if there are no trash bins at your
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City Hotline: (053) 321-3369








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